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Frequently asked questions
You have the right to ask yourself questions.
How to buy crypto-assets on Coinhouse?
This is your first purchase on Coinhouse and you don't know how to do it?
It's quite simple! Just click on "Buy" and choose between these three payment methods: Bank card, Bank transfer, Euro account
How to create an Individual account?
As an Individual or a Business, Coinhouse allows you to access the world of crypto-assets by opening a secure and easy-to-use customer account.
You can create your account right now by going to our Registration page.
If you are a business and want to create an account, just follow this article.
Also discover our different offers for individuals in this article.
How to increase my buying or selling limits?
Your buying and selling limits vary depending on your account level, so in theory there is no fixed limit, as you have the possibility to increase your limits by providing the corresponding supporting documents.
How to exchange crypto-assets on Coinhouse?
The swap allows you to instantly change your exposure from one crypto to another with lower fees than by proceeding via a classic sale then purchase operation.
To do this, you would need to use digital assets whose values are backed by those of fiat currencies, what we call stablecoins.
How to add or remove a bank card?
According to our T&Cs, each customer is allowed two active bank cards at the same time. The essential rules for using bank cards are as follows:
- Only bank cards with your first and last name are accepted.
- Bank cards must be personal for individual accounts.
- Virtual cards are not accepted.
- Prepaid cards are not accepted.
Breaching any of these conditions could restrict your account from using bank cards as a payment method.
